施明龙先生——善于酒店营销及目标方向定位的综合型经营人物。坚持[把顾客当朋友来对待]的经营理念，以犀利敏锐的目光抓准市场定位，领导[上海中环国际]坚持走精品路线，配以灵活的价格政策，实现淡季不淡。
MR.SHI MINGLONG——He is a person who is good at integrated operation on hotel marketing and goal positioning, who adheres to an operation concept of “treating guests as friends”. He finds a proper positioning with his sharp eyes, leading “Shanghai Central International” to go a boutique way with flexible price policy, achieving good sales in an off-season.
施明龙，1968年生，现任中环国际酒店行政副总经理。从事酒店业25年以来，从基层做起，先后在上海多家高星级酒店任职。在长期从事酒店市场营销管理、前厅及房务管理的基础上，逐步练就成综合型的酒店管理和经营人物。其“雷厉风行、严而有情”的管理风格独特而服众，在他的领导下，不但圆满完成了酒店各项指标任务，他的团队更以他为荣。酒店的经营管理已成为了他毕生的事业。他的人生格言——把顾客当朋友来对待，才是真正懂得经营的人。
Mr. Minglong SHI, born in 1968, is positioned as the Executive Vice General Manager . With 25-year hotel experience and the strong front-line service background from different top-rated hotels, he is skilled and brilliant in the hotel marketing and sales, front office and house-keeping management, which helped him gradually to establish his comprehensive character of the hotel management and operation. ‘Strict and warmth’ is the key character of his managing skill and that makes both of his colleagues and staffs admire and follow him faithfully. Under his leadership, not only all of the hard tasks are undertaken with success, but also all his team members feel pride of him. He regards the hotel business as his life-long career and his faith is ‘who knows how to treat guests as friends, who is the one knows how to manage and operate indeed’.
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